
Steve Jobs Insult Response
About this video
A clip from Steve Jobs's 1997 WWDC session, in which he answers a hostile question from an audience member about Apple killing OpenDoc. He says to start with the customer experience and work back to the technology, and that saying no is part of focus.
Why it appears in the archive
Commenters link it as a canonical statement of Jobs's product philosophy and as an example of handling an insult calmly and articulately.
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From the Hacker News discussion
Watch Jobs in his prime a year later describing his philosophy: [VIDEO] I am very far from an Apple fanboy but gosh, this guy totally gets it.
Read original comment ↗I've been following Steve Jobs since I was a kid, about 30 years ago. Woz was more my hero then, but I read everything I could about Jobs even then, and ever since. I think Jobs transformed himself on a fundamental level. The young Steve seemed arrogant and self centered. Getting pushed out of Apple seems to have been a kick to the soul, and then in his 10 years away, he seems to have changed everything about him that was bad. Just check out how he responded to the insult given to him at the 1997 after WWDC session. [VIDEO] Now that enough time has passed, all the people who were bashing Jobs from 1990-2011 are back bashing Jobs again. But I think these stories are the real guy. I was in his presence on a couple of occasions. You can fake some things, but its really hard to fake who you are. Everyone has their good and bad days... but one thing I can say about Steve, he was always genuine. Made him a great salesperson, too, cause even if he was wrong, he believed . So, I am grateful for these anecdotes. I'm eternally grateful for the 2005 commencement address. He was so private, and for good reason, and until the biography comes out these are some of the few views we have to him as a person. (I think the biography is going to be very revealing, and surprising when it comes out, since he's such a "control freak" but I think he didn't exercise any control, and people will be shocked.)
Read original comment ↗Jobs was all of that and more. Modern personal computing wouldn't exist without his insistence at making "Computers for the rest of us". There were many quite pissed at Apple for selling pre-assembled, ready to use computers. It was thought that unless you could assemble your machine you didn't deserve it. Heck you see a lot of that attitude today in many open source projects. And that's just one way he pushed modern computing into what it is today. Did he perform every detail himself? Nope - that would be absurd. But he took things that until that time no one else correlated, and he correlated and pushed for them. Often with amazing presence. And it wasn't willy-nilly, either. I mean just look at the way he handled this OpenDoc troll: [VIDEO] How many can compose themselves and deliver that kind of a response that quickly? Not many. So yeah, those who try to dismiss Jobs as just a marketing or product guy are only displaying their profound ignorance. I don't think Jobs was perfect - far from it. But he certainly did make a dent in the universe, and many others too - perhaps it is a good thing that people like Jobs are pretty rare but there is no doubt we would all be a lot poorer if he hadn't existed.
Read original comment ↗Some good examples by Elon Musk and Steve Jobs described in this article. [LINK] This was probably one of Steve Job's most impressive example. [VIDEO]
Read original comment ↗Good observation, I think that's exactly what we're seeing. It's an interesting balancing act that can sometimes go against the very grain of tech companies, especially one the size of Google. Everything we as mere mortals in the tech business are taught is to try things, fail quickly, iterate. Jobs approach was to do a few things and do them well. Indeed, he felt the most important thing one could do, as an agent of change in that type of role, was to learn to effectively say no. [VIDEO] Page has always been very smart and a phenomenal software engineer, but his new role is different. I believe Page finds himself in a somewhat similar position to Jobs in 1997, and it will be very interesting to see how he does as a technology leader.
Read original comment ↗This is the video: [VIDEO] For those not initiated, OpenDoc was a multimedia document format developed by Apple before Steve Jobs came back to Apple, which was when he violently killed OpenDoc.
Read original comment ↗"Google Reader founder Chris Wetherell said that if the idea came to him in today’s Google, he would leave the company and build it on his own rather than put it at the mercy of Google leadership." Guess what dude?! If I were in that position and I were primarily worried about my project "being at the mercy of Google" (or any company that I don't have sufficient control over, for that matter), I would have left _anytime_. It should not be something you realize _today_. This is just whining over a "wrong" (presumably; assuming you would have pulled it off well) tradeoff you, yourself, made back in the day. It's not "today's Google vs. back then's Google". This is the tradeoff that you make anytime you decide to work for someone else; this is obvious and was obvious back in the day. If you had not seen it, the blame is wholly on you. Google Reader would not have been a guaranteed success that it was without Google's resources. If one does not have the balls to take the risk of working at his or her own startup, he or she is not entitled to the benefits either. In hindsight, it's too easy to say "I would have gone and pulled it off independently". I personally think Larry overall has been focusing on what matters and under his awesome leadership, Google is performing far better than Eric's time and this whole situation is not dissimilar to what happened at WWDC1997 and Steve's response to the random questioner in the audience: "...the hardest thing is how does that fit in to a c
Read original comment ↗Cool video, by why not link to the original copy with 2.5+ million views instead of some copy with a bunch of SEO keywords and only 38 views? Here's the original: [VIDEO]
Read original comment ↗